Last updated: May 2026
Privacy Policy
1. Who we are
Digitalancer Hub is a freelance website design and development service operated by Shashi. For the purposes of UK data protection law, Digitalancer Hub is the controller of personal information collected through this website and project enquiries.
2. Personal information we collect
When you use the contact form, we may collect your name, email address, business or project name, project type, estimated budget, message, and any links or information you choose to include. We may also process basic technical information such as IP address, browser type, device information, and server logs for security, performance, and troubleshooting.
3. How we use your information
We use personal information to respond to enquiries, understand project requirements, prepare quotes, communicate about potential or agreed work, deliver services, maintain records, protect the website, and comply with legal or accounting obligations.
4. Lawful bases
Under UK GDPR, we rely on one or more lawful bases depending on the context: legitimate interests for responding to enquiries and running the website; contract or steps before entering into a contract for project discussions and delivery; legal obligation for records we must keep; and consent where you have specifically given it.
5. Contact form and email delivery
Contact form submissions are sent using Resend, an email delivery provider. The website is hosted and delivered through Netlify. These providers process information only as needed to provide their services, subject to their own security and data processing arrangements.
6. Sharing personal information
We do not sell personal information. Information may be shared with service providers, professional advisers, legal or regulatory authorities, or project tools where this is necessary to respond to an enquiry, deliver agreed services, protect rights, or comply with the law.
7. International transfers
Some service providers may process information outside the UK. Where this happens, appropriate safeguards should be used by those providers, such as adequacy regulations or approved contractual protections.
8. How long we keep information
Enquiry information is kept only for as long as needed to respond, manage follow-up, and maintain reasonable business records. If a project goes ahead, records may be kept for longer where needed for contract, tax, accounting, legal, or dispute purposes.
9. Your rights
Under UK data protection law, you may have the right to request access to your personal information, correction, deletion, restriction, objection to processing, data portability, and the withdrawal of consent where processing is based on consent. These rights are not absolute and depend on the circumstances.
10. Cookies and analytics
This website does not currently use marketing cookies or a cookie banner. Essential technical cookies or similar storage may be used by the website platform where necessary for the site to work. If analytics or marketing tools are added later, this policy will be updated and consent controls will be added where required.
11. Security
Reasonable technical and organisational measures are used to protect personal information. No website or email system can be guaranteed completely secure, so avoid sending highly sensitive information through the contact form.
12. Complaints
If you have a concern about how personal information is handled, please use the contact form on the main website first. You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection. The ICO website is ico.org.uk.
13. Changes to this policy
This privacy policy may be updated from time to time. The date at the top of this page shows when it was last updated.